What is Otter?
Otter is an AI note taker platform that captures, transcribes, and summarizes spoken conversations for individuals and teams. It records meetings directly or joins calls as an automated participant. Every conversation turns into a searchable transcript with speaker labels, decisions, and assigned action items. Otter also functions as a knowledge base, letting you query past meeting content through an AI chat interface. It runs on desktop, mobile, and as a Chrome extension, and covers sales, education, media, and recruiting workflows.
Features & Benefits
- Live Transcription: transcribe spoken conversations in real time across multiple languages, with automatic speaker recognition to label who said what.
- Automated Meeting Summaries: generate a structured summary of every meeting, pulling out key decisions, action items, and notable insights without manual review.
- Action Item Capture: detect and assign follow-up tasks from meeting dialogue, with clear ownership and next steps extracted automatically.
- AI Chat: query your meeting history with natural language questions and get answers drawn from past conversations and connected apps.
- Meeting Agent: send an automated AI note taker to join Zoom, Google Meet, or Microsoft Teams calls on your behalf, capturing the full conversation without you lifting a finger.
- Bot-Free Desktop Recording: record meetings from Mac or Windows without adding a bot to the call, capturing audio directly through the desktop app.
- Mobile Recording: record and transcribe conversations on the go using the iOS or Android app.
- Chrome Extension: capture Google Meet calls or transcribe media from any website directly through the browser.
- Channels: organize meetings into shared spaces grouped by team, project, or topic so everyone on the team can find recordings and collaborate.
- CRM and Sales Workflow: push meeting transcripts, notes, and sales insights directly to connected CRM tools after every call.
- Integrations: connect meetings to productivity, storage, project management, CRM, calendar, and video conferencing tools.
What can Otter do?
- Transcribe a meeting in real time
- Generate meeting summaries with action items
- Record a Zoom call automatically
- Identify speakers in a recorded conversation
- Search past meeting transcripts
- Capture lecture notes from a class
- Record an interview and generate a transcript
- Assign action items from a meeting
- Sync meeting notes to a CRM
- Record a meeting without a bot joining the call
- Transcribe an audio or video file
Real-World Applications
Sales teams that run many calls each week may find the AI note taker especially useful for keeping records without manual data entry. Otter can join every sales call, capture the full conversation, and push notes and insights directly into a CRM. That means reps spend more time selling and less time writing follow-up emails or logging call details after the fact.
Educators and students can use Otter’s AI note taker to capture class lectures, study sessions, and discussions. Each session becomes a searchable transcript with a summary, making it easier to review material or catch up on a missed class. Student groups working on projects can also share recorded sessions through Channels for collaborative access.
Media professionals who conduct regular interviews may find the AI note taker valuable for organizing spoken content into usable text. Journalists, podcast producers, and content teams can upload recorded audio or video files and get transcripts back with speaker labels and key quotes already surfaced.
Recruiting teams running back-to-back candidate interviews can use Otter to capture every conversation and produce structured notes tied to each candidate. The recruiting workflow connects with applicant tracking tools, so insights from each interview move directly into the hiring process without manual transfer.