What is Knowbo?
Knowbo is an AI chatbot builder that creates a custom chatbot from any website or sitemap in minutes. Users enter a URL or sitemap address, and Knowbo automatically trains a ChatGPT-powered chatbot on the content of that site. The chatbot can then be embedded on the website to answer visitor questions in real time, drawing exclusively from the site’s own content. It targets businesses, SaaS companies, and documentation-heavy websites that want to reduce support volume without manual chatbot training.
Features & Benefits
- URL and sitemap-based chatbot training – Train a chatbot automatically by entering a website URL or sitemap. The chatbot learns from all indexed pages and requires no manual content input or configuration.
- Automatic knowledge base updates – Keep the chatbot current as the website changes. Auto Update re-indexes content on a schedule, and Auto Add detects and incorporates new pages from the sitemap automatically. Available on Expert and Ultimate plans.
- Custom instructions – Add behavioral guidelines to shape how the chatbot responds, what tone it uses, or what topics it should avoid. Available on Expert and Ultimate plans.
- Chatbot customization – Match the chatbot to the website’s brand by configuring colors, logo, chat icon, image, and display text. Available on all paid plans.
- Embeddable code snippet – Deploy the chatbot on any website platform — WordPress, Shopify, or custom builds — by inserting a single code snippet into the page’s body tag. No developer skills required.
- Chat history – Review past conversations between the chatbot and website visitors to monitor performance and identify knowledge gaps. Available on Expert and Ultimate plans.
- Selective URL training – Specify which URLs the chatbot should and should not learn from, giving control over the scope of the knowledge base.
- Multi-language support – Respond to users in the language of the source documentation automatically.
Real-World Applications
SaaS companies with large documentation sites can use Knowbo to give users instant answers to product questions without requiring them to search through help articles manually. A chatbot trained on the full documentation can answer specific feature questions, troubleshoot common issues, and guide users through setup — reducing the volume of support tickets that require human response.
E-commerce businesses can use Knowbo to handle common pre-purchase questions from product pages, FAQs, and policy content. Rather than routing every visitor inquiry to a support agent, the chatbot can answer questions about shipping, returns, sizing, or product compatibility directly from existing site content — freeing the support team for more complex issues.
Agencies managing multiple client websites can use the Ultimate plan to run up to 10 separate chatbots, each trained on a different client’s site. Each chatbot maintains its own knowledge base and branding, making it practical to offer chatbot deployment as part of a website management or customer support service.
Professional services firms with detailed service pages, FAQs, or resource libraries — law firms, consultancies, or financial advisors — can use Knowbo to give prospective clients a guided, conversational way to explore offerings and get answers to common questions. The chatbot stays current with the website automatically, so service changes or new content are reflected without manual retraining.
