What is NewOaks AI?
NewOaks AI is an AI chatbot builder that adds voice and text agents to your business. Many leads slip away when no one is available to respond. NewOaks trains a chatbot on your own data so it can answer customer service questions around the clock. It works across SMS, phone, website chat, WhatsApp, Instagram, Facebook Messenger, and email. The AI chatbot builder suits business owners, sales teams, and service providers who need to capture leads and book appointments without extra staff.
NewOaks AI Video
Features & Benefits
- AI Voice Agent: Talk to callers in a human-sounding voice and answer questions using your uploaded knowledge base, acting as a full AI voice agent for phone conversations.
- Omni-Channel Messaging: Reply to leads on SMS, website chat, WhatsApp, Instagram, Facebook Messenger, and email through one AI agent.
- Custom Knowledge Base Training: Upload documents or scrape your website so the AI chatbot builder answers only with your confirmed information.
- Appointment Scheduling: Book meetings directly into Google Calendar during live conversations.
- Conversational Lead Generation: Qualify visitors and collect contact details through guided chat flows.
- Live Chat Handoff: Let a human jump into any customer service conversation on mobile and pass control back to AI without losing context.
- Chatbot Customization: Set a name, personality, base prompt, and language rules for each bot.
- Real-Time Analytics: Track conversation data, feedback, and resolution rates as they happen.
- Multi-Language Support: Communicate with visitors in roughly 95 languages.
- Webhook and Template Support: Connect to external workflows with webhooks and use ready-made Google Sheet templates for eCommerce or real estate.
- Website Embedding: Add a chat widget or iframe to any site, or connect through the API.
What can NewOaks AI do?
- Build a custom AI chatbot
- Answer customer questions with AI
- Book appointments through chat
- Generate leads with AI chat
- Add AI voice calling to a business
- Reply to customers on WhatsApp
- Train a chatbot on your own data
- Capture leads on SMS
- Hand off AI chat to a live agent
- Embed a chatbot on a website
Real-World Applications
Picture your dental office after hours. A potential patient texts about teeth whitening at 9 PM. The AI chatbot builder replies with accurate pricing, checks the calendar, and locks in a morning appointment. You wake up to a full schedule you didn’t have to lift a finger for.
If you run a consulting business, you already know the problem. You’re on a client call when three website visitors ask about your services. NewOaks greets each one, asks the right qualifying questions, and books discovery calls on your behalf. Every lead gets a response within seconds.
Online store owners drown in the same shipping and return questions day after day. Train the AI chatbot builder on your FAQ document once, and it gives every visitor an instant, accurate answer. You get your time back to focus on inventory and growing your ecommerce business instead of copy-pasting replies.
Real estate moves fast, and you can’t answer every Instagram DM or missed call during an open house. NewOaks keeps those conversations going on SMS, Facebook Messenger, or WhatsApp while you’re shaking hands with buyers. You come back to a list of qualified prospects instead of a stack of missed messages.
Small service businesses like plumbers or dog groomers may not have anyone to answer the phone during jobs. An AI chatbot builder trained on your services and availability can field those calls for you. Customers get answers and booked slots right away, so you stop losing work to voicemail.
